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Can't save



Xaris
Sat Jul 07 19:06:09 CEST 2018
Sat Jul 07 19:06:09 CEST 2018
[FaultEvent fault=[RPC Fault faultString="error" faultCode="Channel.Call.Failed" faultDetail="NetConnection.Call.Failed: HTTP: Status 413"] messageId="84F084EF-0C10-1A82-6F7B-75B4959291AC" type="fault" bubbles=false cancelable=true eventPhase=2]

I can't save...


admin
Wed Jul 11 18:14:24 CEST 2018
Wed Jul 11 18:14:24 CEST 2018
Yes this is known bug, if your computer goes sleep and then wakes up - then you can have issues with saving map.


MindyGo
Wed Sep 05 12:21:17 CEST 2018
Wed Sep 05 12:21:17 CEST 2018
Hi,
I let myself to reopen this thread and ask dear Admins for investigation as systematically after using "Join two lines from one container" tool I cannot save changes to my map!

Either there's an error message that pops up:

[FaultEvent fault=[RPC Fault faultString="error" faultCode="Channel.Call.Failed" faultDetail="NetConnection.Call.Failed: HTTP: Status 502"] messageId="891D25D3-E1C8-47E5-414B-A931509FC26C" type="fault" bubbles=false cancelable=true eventPhase=2]

or without it, there's another window "Save map before exit" which doesn't take effect.

Moreover, systematically when closing Edit mode and trying to save my updated map, it doesn't take effect and I'm automatically logged off.

Thanks in advance for help
Regards

MindyGo


admin
Thu Sep 06 00:01:49 CEST 2018
Thu Sep 06 00:01:49 CEST 2018
MindyGo - thank you for reporting! We'll investigate this.
With logging off this can be related to timeout - for example you start editing the map, then you switch browser tab, and then get back to the map then session is expired. Do you think that this is reason of your issue?


mindygo
Thu Sep 06 11:12:34 CEST 2018
Thu Sep 06 11:12:34 CEST 2018
Hello,

No this is not the reason, the problem reappears when I stay in Edit mode view only (= only one window / tab open)

Regards
MindyGo


mindygo
Fri Sep 07 18:33:59 CEST 2018
Fri Sep 07 18:33:59 CEST 2018
Hello,

I keep struggling with problems with saving and logging off even I don't use map tool as mentioned in previous post.
Simply I can logged in, open my map in edit mode and stay for a while (1-2 minutes) the problem reappears!

Am I the only one who encounters such issues?
Any ideas what could be the cause and how to solve it??

Thanks in advance
regards

MindyGo


admin
Fri Sep 07 21:38:54 CEST 2018
Fri Sep 07 21:38:54 CEST 2018
OK - thanks for info - give us 2 days we will try to recreate this - what browser are you using, had you tried other one?


MindyGo
Sat Sep 08 02:39:14 CEST 2018
Sat Sep 08 02:39:14 CEST 2018
Tried on Mozilla and Internet Explorer with the same result.


mindygo
Thu Sep 13 17:57:32 CEST 2018
Thu Sep 13 17:57:32 CEST 2018
Dear Admin,

Is there any progress in investogation of this issue?
Any ideas how to troubleshoot?

Thank you in advance for your reply
Kind regards

MindyGo

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